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Privacy Policy

Last updated: July 2025

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Pursuant to Article 13 of Regulation (EU) 2016/679 (General Data Protection Regulation, or "GDPR"), this Privacy Policy describes how we collect, process, and protect the personal data of users ("Users") who visit our website and use our contact form to request information about the availability of our apartment.
 

1. Data Controller

The Data Controller, meaning the person who determines the purposes and means of personal data processing, is:

Concaliving
Via Conca del Naviglio 9, 20123, Milano (MI)
Email: gbguiz@gmail.com
 

2. What Personal Data We Collect

We collect the following categories of personal data through the contact form available on the website:

  • Full name

  • Email address

  • Requested check-in and check-out dates

  • Any optional message provided in the request

Please note: we do not knowingly collect any special categories of personal data (such as health data, religious beliefs, etc.), and we ask that you do not include such data in your message.
 

3. Purpose of Data Processing

The personal data provided by Users will be processed for the following purposes:

  1. To respond to inquiries and provide information about the availability of the apartment

  2. To manage and follow up on requests for accommodation

  3. To comply with legal obligations

We will not use your personal data for marketing or promotional purposes without your explicit consent.
 

4. Legal Basis for Processing

The legal bases for processing your personal data are:

  • Article 6(1)(b) GDPR – the processing is necessary to take steps at your request prior to entering into a contract

  • Article 6(1)(c) GDPR – the processing is necessary for compliance with a legal obligation

  • If applicable, Article 6(1)(a) GDPR – your explicit consent for any optional data uses (e.g., marketing)
     

5. How Long We Keep Your Data

Your personal data will be retained only for as long as necessary to respond to your inquiry and to manage any follow-up communications, and in any case:

  • No longer than 12 months after the last interaction

  • Or until you request the deletion of your data, whichever occurs first

 
6. Data Processing Methods and Security

Data will be processed using both manual and automated tools, in accordance with the GDPR and applicable laws, and with adequate security measures to prevent unauthorized access, disclosure, alteration, or destruction.

Only authorized personnel have access to your data, and all processing operations are carried out in a manner that ensures confidentiality and integrity.

 
7. Data Sharing and Transfers

We do not sell or share your personal data with third parties for marketing purposes.

Your personal data may be shared only with:

  • IT service providers who assist in the operation of the website (acting as Data Processors under a specific agreement)

  • Legal authorities or public bodies when required by law

Your data will not be transferred outside the European Economic Area (EEA) without adequate safeguards.

 
8. Your Rights under the GDPR

As a data subject, you have the right to:

  • Access your personal data (Art. 15 GDPR)

  • Rectify inaccurate or incomplete data (Art. 16 GDPR)

  • Request the erasure of your data (Art. 17 GDPR)

  • Restrict the processing of your data (Art. 18 GDPR)

  • Object to the processing of your data (Art. 21 GDPR)

  • Data portability, where applicable (Art. 20 GDPR)

  • Withdraw your consent at any time, without affecting the lawfulness of prior processing

  • Lodge a complaint with the relevant data protection authority (Art. 77 GDPR)

To exercise your rights, please contact us at: [yourcontact@email.com]

 
9. Use of Cookies and Browsing Data

This website may collect technical and browsing data (such as IP address, browser type, visited pages) through the use of cookies. These are used solely for security and statistical purposes.

For more details, please refer to our Cookie Policy.

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10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

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